We keep it simple, you pay one of three flat shipping rates depending on your order total no matter how many items are in your order. Orders up to $25 ship for a flat $7.99 anywhere in the continental U.S., orders over $25.00 pay a flat rate based on order cost and location, orders over $99 ship FREE in the continental U.S.
We use the United States Postal Service (USPS) as our primary domestic and international carrier along with United Parcel Service (UPS) ((the guys with the big brown trucks)) for larger orders and freight. We ship using Standard Ground and Priority Mail depending on the best method for your location, and offer International shipping as well.
We make most of the products specifically for you, so shipping time will vary depending on how busy we are and when you order. Generally we will ship your order out within 5 business days of you ordering (sometimes more - sometimes less.) If you need your order in a certain amount of time - please contact us before you purchase to see if we can accommodate your needs.
Since we make the product directly for you - we don't offer returns. If your order arrives damaged please contact us and we will get you a replacement.